About Online Banking

With U.S. Bank Online Banking, you'll enjoy many time-saving account management features, including:

  • Expanded Transaction History – access up to 2 years of transactions – building to 5 years.
  • Search Functionality – search through your transaction history by date, transaction type, description or amount.
  • Online Statements – over 2 years of Online Statements – building up to 7 years.

Log in to Online Banking | Enroll in Online Banking

Account Transactions
With Online Banking, you have the flexibility to make a same-day payment, schedule a future payment or sign up for AutoPay, where your payment is scheduled on the same day each month. You can use a U.S. Bank checking account or an external account to make payments to your credit card. If you choose to set up an external payment account, it only needs to be set up once for all future payments.

To make a payment:

  1. Log in to Online Banking.
  2. Under the "Payments" tab, select "U.S. Bank Credit Card and Loans".
  3. Select the Account you are paying, and the Account you are paying from.
  4. Select the frequency, either Once for a onetime payment, or Recurring to set up AutoPay.
  5. Complete the remaining payment information and select Continue.
  6. Review the payment details and click Submit.
  7. Print off the Confirmation Page for your records (sign up to receive an email or text alert when your Payment Posts)

The cut-off time for same day Web (non-AutoPay) payments varies but generally ranges between 5 pm and 8 pm CT. Please contact Cardmember Service if you have questions about your applicable cut-off time.

To request a balance transfer:
  1. Log in to Online Banking.
  2. Select your Card from the home page
  3. Select "Request a Balance Transfer" from the left navigation.
  4. Select your Account and click Next.
  5. Click "Transfer a balance from another credit card."

Note: Ralphs Rewards World Mastercard® Points not awarded for Balance Transfers.

Online convenience checks allow you to transfer balances or make payments to someone, and the amount will be billed to your Card. You can request that a booklet of checks be mailed directly to you.

To request convenience checks:

  1. Log in to Online Banking.
  2. Select your Card from the home page
  3. Select "Request a Convenience Check" from the left navigation.
  4. Select your Account and click Next.
  5. Click "Order a booklet of Convenience Checks."
  6. Follow the simple instructions to request a Convenience Check.

Note: Ralphs Rewards World Mastercard® Points not awarded for Convenience Checks.

To request a credit limit increase:
  1. Log in to Online Banking.
  2. Select "Self Service" under the "Customer Service" tab.
  3. Select "Manage Your Credit Account."
  4. Select "Ralphs Rewards World Mastercard®."
  5. Select "Credit Limit Increase" and follow the easy steps to submit your request.

Alternatively, you can contact Ralphs Rewards World Mastercard® Cardmember Service at 844-237-0595 to request a credit limit increase.

With Online Banking, you can view your account balance and over two years of transactions.  You can also view Online Statements, building up to 7 years of history.
While logged into Online Banking, you can visit the Rewards Center to view your Ralphs Rewards World Mastercard® points from your Ralphs Rewards World Mastercard® pending since your last statement date:

To view points earned:

  1. Log in to Online Banking.
  2. Under the My Accounts tab, select My Rewards
Account Preferences

Account Alerts notify you of important account activity, such as a low available balance or when a payment is due. You can set-up these alerts and select where you would like an email or text message notification delivered. Standard text messaging rates may apply from your mobile carrier. The following alerts are available:

Statement and Payment Alerts

  • Online Statement Available
  • Payment Due
  • Payment Overdue
  • Payment Posted

Account Balance Alerts

  • Available Credit
  • Balance Exceeds Defined Amount

Transaction Alerts

  • Suspicious Transaction
  • Transaction Dollar Amount
  • Credit Posted
  • Debit Posted
  • Card Not Present
  • International Transaction
  • ATM Cash Withdrawal
  • Declined Transaction
  • Gas Station Purchase

To set up Account Alerts:

  1. Log in to Online Banking.
  2. Select "My Alerts" under the "Customer Service" tab.
  3. Click "Add Alerts" next to your Card account.
Security Alerts notify you when sensitive personal information like an ID or address changes. These alerts do not require any set-up and are automatically delivered to your primary email address.

You will be notified when the following events occur:

  • Address or phone number changes
  • Primary email address changes
  • Online Banking ID or Password changes
  • Online Banking ID and Password were disabled due to multiple, incorrect login attempts
  • Login Assistance was requested to provide your Online Banking ID
  • ID Shield Changes (including setup, questions and answers or  image/sound and phrase changes)

How to change where security alerts are delivered

To change your primary email address:

  1. Log in to Online Banking.
  2. Select Edit Profile under your name and email address.
  3. Click "Edit" next to Primary Email information.
U.S. Bank overdraft protection protects your U.S. Bank Checking account from costly overdrafts by automatically transferring cash to it from your Credit Card account.
Mobile Banking

Always have your bank at hand. Get the convenience of banking anytime, anywhere with the new U.S. Bank Mobile App for iPhone!1

  • Make a payment - Pay your Ralphs Rewards World Mastercard® monthly payment.
  • Stay in control of your money - Check balances, review transactions and transfer money between U.S. Bank accounts -- safely and securely.

Get the App Now:

  • Visit the app store on your phone and search for “US Bancorp”.

Always have your bank at hand. Get the convenience of banking anytime, anywhere with the new U.S. Bank Mobile App for Android!1

  • Make a payment - Pay your Ralphs Rewards World Mastercard® monthly payment.
  • Stay in control of your money - Check balances, review transactions and transfer money between U.S. Bank accounts -- safely and securely.

Get the App Now:

  • Visit the app store on your phone and search for “US Bank Mobile”.

Always have your bank at hand. Get the convenience of banking anytime, anywhere with the new U.S. Bank Mobile App for Blackberry!1 

  • Make a payment - Pay your Ralphs Rewards World Mastercard® monthly payment.
  • Stay in control of your money - Check balances, review transactions and transfer money between U.S. Bank accounts -- safely and securely.

Get the App Now:

  • Visit the app store on your phone and search for “US Bank Mobile”.

If your phone can access the web, you can enjoy the convenience of mobile banking.1 Just type m.usbank.com into any web-enabled mobile phone, then log in with your Personal ID and Password.

  • Make a payment - Pay your Ralphs Rewards World Mastercard® monthly payment.
  • Stay in control of your money - Check balances, review transactions and transfer money between U.S. Bank accounts -- safely and securely.
Additional Features

To request a copy of your Cardmember Agreement:

  1. Log in to Online Banking.
  2. Select "Self Service" under the "Customer Service" tab.
  3. Select "Manage Your Credit Account."
  4. Click on "Ralphs Rewards World Mastercard®"
  5. Select "Request A Cardmember Agreement" and follow the easy steps to submit your request.

Your Agreement will be mailed to you within 7-10 business days.

It's easy to download your transaction data into Quicken® or Microsoft® Excel formats.

To download transaction data:

  1. Log in to Online Banking.
  2. Select your Credit Card account from the home page.
  3. Select "Download Transactions" in the Account Activity section. 
  4. Select the date range.
  5. Select the download file type.
  6. Click "Download Transactions."

Site Map

U.S. Bank may change APRs, fees and other Account terms in the future based on your experience with U.S. Bank National Association as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of the Ralphs Rewards World Mastercard® is U.S. Bank National Association, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

 ©2018  U.S. Bank National Association. All rights reserved.

Account must be open and in good standing to earn and redeem rewards and benefits.  Upon approval, please refer to your Cardmember Agreement for additional information.


1 The U.S. Bank Mobile app is free to download. Your mobile carrier may charge access fees depending upon your individual plan. Check with your carrier for specific fees and charges.
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2 The bar code will take you to the application store for your phone which has its own privacy and information security policies.
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